Mavidenta Return and Refund Policy
As Mavidenta, we are committed to maintaining the highest level of customer satisfaction. For the dental treatment, hair transplantation, and plastic surgery services we offer, we operate under the following policy framework to address our customers’ return or refund requests in case of any issues.
1. Refund and Return Terms:
- If our customers are not satisfied with the services we provide or experience any issues, return or refund requests may be accepted.
- Requests must be submitted within 14 days following the provision of the service.
- All refund or return requests must be submitted in writing to:
📧 info@mavidenta.com
2. Return and Refund Procedure:
- All requests are thoroughly reviewed, and if necessary, additional information may be requested from the customer.
- Approved refund or return requests will be processed as quickly as possible through the original payment method.
- Refund transactions typically take 5–10 business days from the date of approval.
3. Refusal of Returns and Refunds:
- Requests submitted after 14 days from the date of service will not be accepted.
- Refunds may be declined if the issue is caused by misuse of the service or due to incorrect information provided by the customer.
- Mavidenta reserves the sole right to accept or reject any return or refund request.
4. Warranty Terms:
- In the event of dissatisfaction or problems with our services, Mavidenta commits to providing the necessary support and working diligently to resolve any issues.
- Specific warranty terms may apply for issues that arise within a certain timeframe following treatment. For more details, please contact our customer support.
At Mavidenta, we aim to maximize customer satisfaction and protect your rights. Please feel free to contact us with any refund or return inquiries:
📧 info@mavidenta.com
📞 +90 544 909 49 99